Your Information Security
Air Conditioning Dublin is committed to protecting your personal data. This policy explains how we collect, store and handle information you provide through our website or services. We process personal information solely for legitimate business purposes related to our air conditioning services.
When you choose to provide personal details (including name, contact information, property address or email) through our website or during service enquiries, we may use this data to:
- Process service requests and quotations submitted by you
- Fulfill contractual obligations related to installation, maintenance or repair services
- Understand your air conditioning requirements
- Recommend suitable cooling solutions for your property
- Maintain records for warranty and service history purposes
Your information is handled by our Dublin-based team and will not be shared with external parties without your consent, except where legally required (such as regulatory compliance or fraud prevention). By using our services, you consent to data processing as described in this policy.
Service Excellence Through Data
Delivering quality air conditioning services requires understanding our customers’ needs. We may utilize the information you provide for:
- Service quality assessment and customer feedback analysis
- Tracking service appointments and installation records
- We do not use your personal information for unsolicited marketing communications
For existing and former customers, we retain service records for administrative purposes, warranty claims and legal compliance requirements. This data retention continues during our business relationship and for a reasonable period thereafter as required by Irish regulations.
Anonymous Usage Information
Our website may automatically collect non-identifying information such as browser type, device information or referring websites. This technical data helps optimize website performance and user experience but cannot identify individual visitors.
Website Functionality
Our website may store small data files (cookies) on your device to enhance functionality and remember your preferences during visits. These improve your browsing experience but can be managed or deleted through your browser settings if preferred.
Data Accuracy
We strive to maintain accurate records. If you wish to review, update or correct information we hold about you, please contact us using the details provided below.
Protection Measures
Air Conditioning Dublin employs industry-standard security measures to protect your information from unauthorized access or misuse. We regularly update our security protocols as technology advances.
External Websites
We are not responsible for privacy practices of third-party websites, even if accessed through links on our site. We recommend reviewing the privacy policy of any external website you visit. Similarly, if you reached our site via another website, we cannot control their data practices.
Contact Information
To discuss privacy matters or exercise your data rights, contact us at:
Email: team@airconditioningdublin.ie